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Frequently asked questions

  • I paid but didn't get my credits

    Contact support with your registered email and payment reference ID — we'll add the missing credits or refund the payment, whichever you prefer.

  • What languages does the assistant support?

    English and Hindi today, switchable from the language toggle in the site header.

  • How do I cancel my subscription?

    Subscriptions don't auto-renew, so there's nothing to cancel going forward — simply don't purchase the next cycle. Any subscription is refundable within 24 hours of purchase if you haven't yet used its weekly bonus credits or recharge discount.

  • Do you save my data / does the assistant remember me?

    If you're signed in, your chats are saved like any other agent's conversation, and the assistant can remember durable facts you've told it across sessions. If you're browsing anonymously (not signed in), nothing you ask is saved anywhere — no history, no memory, nothing carried to your next question.

  • How do I get 100 free credits?

    Sign up for a free account — no card required. Every new account receives 100 free credits once per user, usable on any agent.

  • Can I get a refund on my credits?

    Recharge purchases are non-refundable once credits have been added to your account, since credits are a digital good delivered instantly. The exception: if a payment was deducted but credits weren't added due to a technical error, contact support with your payment reference for a fix or refund.

  • How much does it cost to use an agent?

    Each agent shows its own per-use credit cost. Credits are only deducted after the agent successfully responds — a failed or errored request is never charged.

  • How do I start using an AI agent?

    Open the Marketplace, pick an agent, and click it to open the Universal Chat Page. Every agent shares the same chat experience, so switching between them feels the same.

  • What happens if I run out of credits?

    Agent runs that need more credits than your wallet balance are blocked before any AI call is made, so you are never charged for a run you could not afford. Top up from the Wallet page to continue.