Terms & Conditions, Refund Policy

Agents on the platform are used by spending credits, purchased via recharge packs starting at ₹10. Credits are deducted only after an AI agent successfully responds — a failed or errored request is never charged.

Credits have no cash value, cannot be transferred between accounts, and do not expire while your account remains active and in good standing.

Premium plans (Monthly, Quarterly, Yearly) are optional, billed upfront for the plan's duration, and renew only if you actively purchase again — we do not auto-charge a saved payment method.

While a subscription is active, you receive 100 bonus credits every week and 40% off every recharge pack above ₹10 (the ₹10 Starter Pack always stays full price). Both perks stop the moment your subscription period ends.

The free-tier daily usage limit does not apply to active subscribers.

Credits are a digital good delivered instantly to your wallet on successful payment, so recharge purchases are non-refundable once credits have been added to your account — this matches how prepaid digital credit systems normally work.

The one exception: if a payment was deducted by Razorpay but credits were not added to your wallet due to a technical error, contact support with your payment reference and we will add the missing credits or refund the payment, whichever you prefer.

Subscription payments are refundable within 24 hours of purchase, provided you have not yet received any weekly bonus credit grant or used the 40% recharge discount under that subscription. After 24 hours, or after either perk has been used once, the subscription becomes non-refundable for that billing period.

Subscriptions do not auto-renew, so there is nothing to "cancel" going forward — simply do not purchase the next cycle. Any credits already granted (weekly bonus credits) are yours to keep and use even if the subscription itself is later refunded within the eligible window.